Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Shipping & Delivery

• At this time, Boca Cosmetics Group ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Boca Cosmetics Group ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Please allow 24 hours for your order to be processed and shipped. Orders are NOT processed or shipped on Saturdays, Sundays, or holidays.




• Return Policy

•  

  Product returns will only be accepted within 30 days of the date of purchase.  Product(s) must be in new condition and contain all original packaging, including any accessories, labels as well as the original invoice.  All returns will be thoroughly inspected before returns are processed.
  
  Customer is responsible for return shipping costs to the address noted on this invoice above.  Once the return is processed you will be notified via email.  When requesting a return, transactions will be processed using the original form of payment.  The value credited shall be equal to the value paid, and the transaction shall be conditioned in accordance to the stipulations of the original offer.
  Shipping fees are non-refundable.
  
  Sale or promotional items are non-refundable.  Gift cards are non-refundable and cannot be exchanged for merchandise or product.
  
  Returns and Exchanges for reasons of defect (online purchases):
  
  All returns and exchanges must take place within 30 days of the original purchase.  In the case of returns and exchanges due to defective product or items the customer will be provided a replacement of the same item(s).
  
  Purchases made through retail stores and/or shopping channels must follow the return policies established by said vendors.
  
  Any questions should be directed info@zelocare.com or call Zelo Customer Care number at 1-888-890-8893.
  
  Boca Cosmetics Group reserves the right to change its payment procedures at any time without prior notice to you.